Reveal Field eTutorial (for admin/dispatchers)
This interactive course teaches admin and dispatchers the features and functionality of Verizon Connect Reveal Field.
Reveal Field is an integrated solution that helps dispatchers, administrative personnel and business owners maintain visibility of vehicles, technicians and jobs. This solution allows you to:
- quickly access each technician’s availability,
- use drag and drop scheduling,
- capture customer information and important job details,
- assign one or more technicians to a job at once, and
- know a technician’s ETA to a jobsite, potential delays……. and more!
This course demonstrates how to:
- use key features of Verizon Connect Reveal Field,
- create and edit driver and technician profiles,
- create and dispatch new jobs to your technicians,
- edit and add appointments to existing jobs,
- customize settings and templates,
- view job statuses and alerts,
- view Live Map integrated features,
- and view customer ratings.